Shipping policy

Last Updated: June 2026

At KRUMULUS, we work hard to ensure every order reaches our customers quickly and securely.

Order Processing

Orders are processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next available business day.

Shipping Carriers

We partner with trusted shipping providers, including:

  • USPS
  • FedEx

Carrier selection may vary depending on destination and logistics availability.

Estimated Delivery Time

After processing, orders are typically delivered within:

Germany: 3–5 Business Days

Delivery times are estimates only and may be affected by:

  • Severe weather conditions
  • Carrier delays
  • Public holidays
  • Customs inspections
  • High seasonal demand

Tracking Information

Tracking information will be provided when available once your order has been shipped.

Address Accuracy

Customers are responsible for providing accurate shipping information.

KRUMULUS cannot be held responsible for delays, losses, or delivery issues caused by incorrect addresses entered during checkout.

Returns

We proudly offer:

✔ Free Returns Within 30 Days
✔ Full Refund Processing Within 5–10 Business Days

For return assistance, contact our support team.